
Frequently Asked Questions
Find answers to the most common questions about our products, orders, and services.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Products
Standard is built for the long haul: properly laminated, full-spec materials that hold up outdoors for years. Budget uses a lighter spec at a lower price, so it won't last as long, but it's a genuine option if that's what a job needs.
Here's what actually changes by material:
Aluminium composite (ACM): Standard is 3mm SignBond panel with 3M IJ35 vinyl and a protective laminate, guaranteed 3 years, often lasting 5+ with basic care or indoors. Budget uses a thinner panel and cheaper vinyl with no laminate, guaranteed 12 months.
Vinyl: Standard is 3M IJ35 vinyl with laminate. Budget is unlaminated vinyl.
Corflute: Standard is a 6-pass, 6-colour print with colour correction for a richer result. Budget is a lower print quality at a lower price.
1.6mm Aluminium: Standard only. At this level, there's no version worth cutting corners on.
If you're not sure which one suits your job, get in touch and we'll point you the right way.
It depends on how far away people will be when they need to read it.
As a rough guide:
- Walking past on foot, standard sizes (300x200mm to 600x400mm) are fine.
- Vehicles moving under 60km/h, go at least 900x600mm.
- Vehicles moving over 80km/h, you need 1800x1200mm. Don't undersize this one, a sign nobody can read in time isn't doing its job.
If you're stuck between two sizes, go a size up. Nobody's ever complained a sign was too easy to read.
- Going outside? Get aluminium composite (ACM) or 1.6mm aluminium. Corflute is for short-term jobs only, it's not built to last outdoors, and if you want it to still look right in a few years, don't fight this one.
- Going indoors, or somewhere temporary like a construction site? Corflute's a good honest choice, it's light, cheap, and does the job for the short time you need it to.
- Sticking to an uneven or curved surface (a pipe, a drum, equipment)? Vinyl's the one, but see our vinyl application guide first, it's not as simple to apply as it looks.
If you're not sure, tell us what it's for and where it's going. We'll point you the right way.
Vinyl looks simple. It isn't, and a bad application looks worse than no sign at all. A few things that matter:
- The surface needs to be clean, dry, and free of dust or grease before you start. Wipe it down and let it dry fully.
- Apply above 10°C and below 30°C if possible. Cold and hot surfaces make the adhesive behave badly.
- Start from one edge and work across with a squeegee, pushing air out as you go rather than trying to smooth bubbles out afterward.
- If you're covering a large or curved surface and haven't done this before, it's easy to get wrong. If in doubt, go rigid (corflute or ACM) instead, it's much harder to mess up.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
